Terms & Conditions

Welcome to ELECTROHIT PTY LTD

Welcome to ELECTROHIT PTY LTD (ABN 16 603 442 931) (hereinafter referred to as “we,” “our,” or “us”). Our registered business address is 451 New South Head Rd, Double Bay NSW 2028. These Terms and Conditions govern your use of our website https://shopelectrohit.com and all associated services. By accessing our site and purchasing from us, you agree to these Terms. Please read them carefully before using our services.

Electronics Sales

  • Availability and Pricing: All products are offered at fixed, transparent prices. Items listed on our platform are subject to availability.
  • New Products: We specialize in brand-new electronics sourced from trusted distributors and suppliers. All products are delivered sealed and include full manufacturer warranty unless otherwise stated.
  • Product Condition: Each product is verified for authenticity and quality before being listed for sale.
  • Online-Only Operation: We operate exclusively online. All items are stored in secure distribution facilities and shipped directly to customers. Physical previews, collections, or walk-in purchases are not available.

Purchase Protection Guarantee

At ELECTROHIT PTY LTD, your satisfaction and confidence are our top priority. Our Purchase Protection Guarantee provides:

  • Warranty: All products include the standard manufacturer warranty.
  • 15-Day Return Policy: You may return any product within 15 days of delivery for a full refund if you are not satisfied. Returned products must be in their original condition with all accessories and packaging.
  • Free Delivery: Nationwide delivery is included at no additional cost.
  • Refunds: Refunds are processed once returned products are received and verified by our quality assurance team.

Sales Procedure

  • Information Collection: When placing an order, you will be asked to provide your full name, ID, email address, phone number, and delivery address.
  • Payment Invoice: We will issue a payment invoice containing our bank transfer details and send it to your registered email.
  • Proof of Payment: Once you complete your bank transfer, please email your transaction receipt to sales@shopelectrohit.com for verification.
  • Order Processing: After payment is verified, we prepare your order for dispatch and provide tracking details.
  • Delivery: Products are shipped to your specified address within the estimated delivery timeframe displayed during checkout.

General Provisions

  • Limitation of Liability: We are not responsible for indirect, incidental, special, or consequential damages arising from the use of our products or services.
  • Applicable Law: These Terms and Conditions are governed by the laws of Australia. Any disputes will be resolved exclusively in Australian courts.