FAQ About ELECTROHIT PTY LTD

Who We Are

ELECTROHIT PTY LTD (ABN 65 663 551 200) is a digital platform specializing in the sale of brand-new electronics across Australia. Our mission is to make premium electronics accessible through a simple, transparent, and fully online shopping experience.

Why Choose ELECTROHIT PTY LTD?

We provide a seamless way to purchase new electronics with confidence:

  • Fully Online Process: Browse, order, and pay securely from the comfort of your home.
  • Extensive Range: Choose from smartphones, laptops, tablets, accessories, audio devices, and more.
  • Warranty Protection: All products include full manufacturer warranty coverage.
  • Free Nationwide Delivery: Every order includes free delivery across Australia.
  • Peace of Mind: Enjoy our 15-day return policy on all purchases.

Contact Us

Our official customer communication channel is via our secure email service: sales@shopelectrohit.com. If you receive any message claiming to be from us and wish to verify it, please contact us directly through this email.

Our Location

We operate 100% online. All products are shipped directly from our secure distribution facilities to your doorstep. We do not maintain physical retail showrooms, ensuring a streamlined digital purchasing experience.

Ordering & Payment

How to Order

Simply select your desired product, add it to your cart, and complete the checkout process online. Once your payment is confirmed, we will prepare your order for dispatch.

Accepted Payment Methods

We currently accept secure bank transfers only. After your payment is verified, your order is scheduled for shipping. You will receive an official invoice and delivery confirmation by email.

Order Cancellation

Orders can be cancelled at no cost before shipping. If you have already paid, you will receive a full refund. Once the item has shipped, the standard 15-day return policy applies.

Delivery

Delivery Options

We provide free nationwide delivery for all orders across Australia. All products are shipped securely and insured for the full purchase value.

During Delivery

Upon delivery, the courier will verify your ID, obtain your signature, and hand over your package along with warranty documents and your invoice.

Documents Provided Upon Delivery

  • Sales Agreement
  • Invoice
  • Warranty Certificate