Terms & Conditions

Welcome to ELECTROHIT PTY LTD

Welcome to ELECTROHIT PTY LTD (hereinafter referred to as “we,” “our,” or “us”). These Terms and Conditions govern your use of our website https://shopelectrohit.com and all associated services. By accessing our site and purchasing from us, you agree to these Terms. Please read them carefully before using our services.

Electronics Sales

  • Availability and Pricing: All products are offered at fixed, transparent prices. Items listed on our platform are subject to availability.
  • New Products: We specialize in brand-new electronics sourced from trusted distributors and suppliers. All products are delivered sealed and include full manufacturer warranty unless otherwise stated.
  • Product Condition: Each product is verified for authenticity and quality before being listed for sale.
  • Online-Only Operation: We operate exclusively online. All items are stored in secure distribution facilities and shipped directly to customers. Physical previews, collections, or walk-in purchases are not available.

Purchase Protection Guarantee

At ELECTROHIT PTY LTD, your satisfaction and confidence are our top priority. Our Purchase Protection Guarantee provides:

  • Warranty: All products include the standard manufacturer warranty.
  • 15-Day Return Policy: You may return any product within 15 days of delivery for a full refund if you are not satisfied. Returned products must be in their original condition with all accessories and packaging.
  • Free Delivery: Nationwide delivery is included at no additional cost.
  • Refunds: Refunds are processed once returned products are received and verified by our quality assurance team.

Sales Procedure

  • Information Collection: When placing an order, you will be asked to provide your full name, ID, email address, phone number, and delivery address.
  • Payment Invoice: We will issue a payment invoice containing our bank transfer details and send it to your registered email.
  • Proof of Payment: Once you complete your bank transfer, please email your transaction receipt to sales@shopelectrohit.com for verification.
  • Order Processing: After payment is verified, we prepare your order for dispatch and provide tracking details.
  • Delivery: Products are shipped to your specified address within the estimated delivery timeframe displayed during checkout.

General Provisions

  • Limitation of Liability: We are not responsible for indirect, incidental, special, or consequential damages arising from the use of our products or services.
  • Applicable Law: These Terms and Conditions are governed by the laws of Australia. Any disputes will be resolved exclusively in Australian courts.